Privacy Policy
Last updated: December 2024
At Ceramik, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website. Please read this privacy policy carefully. By using Ceramik, you agree to the collection and use of information in accordance with this policy.
1Information We Collect
We collect information you provide directly to us, including: • Account Information: When you create an account, we collect your name, email address, and password. • Profile Information: Photos, bio, and other information you add to your profile. • Content: Photos, notes, and other content you create within the app, including pottery journals and class materials. • Communications: Messages you send to other users or to us. • Usage Data: Information about how you use the app, including features accessed and time spent.
2How We Use Your Information
We use the information we collect to: • Provide, maintain, and improve our services • Process transactions and send related information • Send you technical notices, updates, and support messages • Respond to your comments and questions • Monitor and analyze trends, usage, and activities • Detect, investigate, and prevent fraudulent transactions and abuse • Personalize and improve your experience
3Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: • With your consent or at your direction • With teachers and other members within your pottery organization (as part of the app's core functionality) • With service providers who assist in our operations • To comply with legal obligations • To protect our rights and prevent fraud
4Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: • Encryption of data in transit and at rest • Regular security assessments • Access controls and authentication • Secure data storage practices However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by contacting us. We will delete or anonymize your information within 30 days of such request, unless we are required to retain it for legal purposes.
6Your Rights
Depending on your location, you may have certain rights regarding your personal information: • Access: Request a copy of the personal data we hold about you • Correction: Request correction of inaccurate data • Deletion: Request deletion of your personal data • Portability: Request a copy of your data in a portable format • Objection: Object to certain processing of your data To exercise these rights, please contact us at [email protected]
7Children's Privacy
Ceramik is designed to be used by pottery teachers and their students of various ages. For users under 13 years old (or the applicable age of digital consent in your jurisdiction), parental or guardian consent is required. Teachers and organization administrators are responsible for obtaining appropriate consent before adding minor students to their organizations. We do not knowingly collect personal information from children without appropriate consent.
8Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Continued use of the app after any modifications indicates your acceptance of the updated Privacy Policy.
9Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: • Email: [email protected] • Website: https://ceramik.app/contact We will respond to your inquiry within 30 days.